Call us first.
Admission, accident, a hospital asking for a card. Call us before the paperwork starts if you can.
One number. A person who knows you.
One number, a person who has your file. No ticket number, no queue.
We check every paper before it goes.
We tell you exactly what this insurer needs — discharge summary, bills, ID — and check them before they go.
We file it, and we chase it.
Submission, follow-up, and the questions insurers ask midway. This is where most people give up alone.
The insurer decides. We make sure it's fair.
Approval, part-payment or rejection, under your policy's terms. We don't control this — we make sure it's fair and explained.
We check the amount and explain the result.
If it's short-paid or rejected, we tell you why and what can be contested. If it's settled, we check the amount.